Mercure Wien Zentrum

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About the property

Located right in the heart of Vienna’s historic centre, the Mercure Wien Zentrum is only a 5-minute walk away from Saint Stephen's Cathedral. Free Wi-Fi is available in the entire hotel. Each non-smoking room at the Mercure Wien Zentrum has cable TV, a minibar and a private bathroom with toiletries. Typical Viennese specialities can be enjoyed in the on-site restaurant. The bar features a terrace on the street and also serves some hot and cold dishes. The State Opera, the recently re-opened Albertina, the Hofburg, the Museum Quarter and the exclusive shopping areas of the centre are all within easy walking distance. The Schwedenplatz metro stop of lines U1 and U4 is only a 2-minute walk away.

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Popularity

8.4

Very good

General

7339

Tripadvisor 8/10

1939

Booking 8.6/10

4428

Expedia 8.4/10

972

Main services

Dining Area

Electric vehicle charging station

Safe

Business centre

Breakfast

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Vending Machine (snacks)

Luggage room

Room service

Medical service

Bar

Housekeeping

Laundry service

TV lounge

Vending Machines

Wi-fi

Non-smoking rooms

Soundproof room

Desk

Special dietary options

Contactless check-in/out

Elevator

Walking tour

Security alarm

Smoke detector

Heating

Parking

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness8.8/10

Staff and Service8.8/10

Amenities8/10

Property conditions and facilities8.4/10

Location9.2/10

Neighborhood9.2/10

8 / 10

Liz

Friendly staff, great location, free minibar containing soft drinks and water.

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17 Jan 2025

8 / 10

Verified traveler

Excellent location. Surprisingly quiet considering that it's close to everything. Great room, comfortable bed but room was on the smaller side (as expected in Europe). Shower was good with a rain shower head. Clean room, nice service. Stayed over new year's and housekeeping gave us chocolates and prosecco for new year's eve, which was a nice touch. No iron in the room, you have to access it in another floor, which was a little inconvenient. Lots of shopping and restaurant options around. About 5 minutes walk to Stephansplatz. Close to metro stations, very convenient. Overall, excellent hotel and would stay again.

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10 Jan 2025

4 / 10

Taylor

Good location, everything else is super small

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3 Jan 2025

10 / 10

Theresa

The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.

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10 Dec 2024

Information about the area

Vienna, Austria

Vienna is the capital and largest city of the Republic of Austria. It is a beautiful romantic city and famous for its coffee culture and cafes, classical music and concert halls, historical buildings, horse-drawn carriages, and its charming streets. There is a rich cultural diversity in Vienna, and its location at the very heart of Europe makes it also an excellent starting point for travelling around Europe. Vienna an impressing city to visit, the city is dominated by the Ringstrasse, a four kilometer long boulevard which encircles the center of the city. The city is filled with modern conveniences and attractions but blanketed as well with reminders of a great historical and cultural heritage. Excellent museums, palaces, gardens, architectural triumphs, remnants of ancient inhabitants, statuary, and grand cafes blend with trendy shops, excellent restaurants, accessible musical venues, modern museums and sculpture, and upscale hotels to make Vienna a very attractive. The extensive pedestrianized streets of the old city are a delight, lined by beautiful old buildings, populated by the young and old, filled with local shops, boutiques and cafes, and with the unexpected around every turn. The center city is a UNESCO World Heritage Site. Vienna is history and music, poetry and culture, modernism and tradition, nostalgia and grandeur.

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What’s nearby

Vienna Christmas Market - 0.21 km
Stephansplatz - 0.26 km
St. Stephen's Cathedral - 0.31 km
St. Stephen's Cathedral - 0.31 km
City Center - 0.35 km
Hofburg Imperial Palace - 0.39 km

Getting around

vienna (harbour), at - 0.25 km
vienna, vienna mitte cat rail station, at - 1.01 km
vienna, hauptbahnhof wien, at - 2.77 km
(XWW) Vienna, Westbahnhoff, AT - 3.18 km
(VIE) Vienna, Wien Schwechat, AT - 18.32 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Walking tours

Services

Room service
Ironing service
Luggage storage
Concierge service
Dry cleaning
Tour desk
Packed lunches
Daily housekeeping
Fax/photocopying
24-hour front desk
Vending machine (snacks)
Vending machine (drinks)
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Parking garage
Electric vehicle charging station
Parking

Reception services

Invoice provided

Languages

Deutsch
English
Italiano
Português
Slovenčina

About the rooms

The accommodation has 105 rooms:

Bedroom

Linen

General

Air conditioning
Trash cans
Safety deposit box
Fan
Key access
Heating
Carpeted
Key card access
Smoke alarm
Laptop safe

Accessibility

Accessible by lift
Upper floors accessible by elevator

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Slippers
Bathrobe
Shower
Towels
Private bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Chocolate or cookies
Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Coffee machine
Refrigerator
Electric kettle

View

City view
View

Living Area

Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Restaurant GO!Wien

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

Nearby

Reservation

No reservation needed

Cost

32,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots are not available at this property.

Important information

Please note that all rooms are non-smoking only.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.